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Debt Recovery: Collect What You Are Owed Efficiently

Professional debt recovery combining amicable negotiation with effective legal action to restore your cash flow.

75%+
Recovery rate at amicable stage
90%
Overall recovery rate including court proceedings
30–60 days
Typical resolution of amicable phase
4.8/5 on Google · 50+ reviews 25+ years experience 5 offices in Spain 500+ clients
Quick assessment

Does this apply to your business?

How much revenue is currently sitting in unpaid invoices that are older than 90 days?

Do you have a documented escalation procedure that moves from reminder to legal action before debts become time-barred?

Are your commercial contracts structured with clauses that facilitate faster enforcement — late-payment interest, debt acknowledgement mechanisms?

When a key client becomes insolvent, do you know how to protect your position in the insolvency proceedings?

0 of 4 questions answered

Our approach

Our phased debt recovery process

01

Debt assessment

We analyse the documentation, the debtor's solvency, and the viability of recovery to define the optimal strategy.

02

Amicable negotiation

We contact the debtor with structured payment proposals, reasonable timelines, and debt-acknowledgement agreements where appropriate.

03

Legal action

If the amicable route is unsuccessful, we initiate court proceedings: payment orders, bills-of-exchange actions, ordinary claims, or insolvency filings, depending on the nature of the debt.

04

Enforcement and collection

We manage judgment enforcement, asset seizure, and realisation of assets through to the effective recovery of the amount owed.

The challenge

Unpaid invoices strangle your company's cash flow and consume resources that should be driving growth. Chasing debtors without a structured process leads to frustration, wasted effort, and -- in many cases -- debts becoming time-barred through inaction or poorly managed deadlines. What many companies do not realise: Spain's Late Payment Act (Ley 3/2004) already grants you the right to automatic interest at ECB rate plus 8 percentage points, plus a minimum €40 cost-of-collection compensation, from the moment payment is overdue — without any court filing. Knowing and invoking this right changes the dynamics of every negotiation.

Our solution

We apply a phased recovery system that maximises collection rates while minimising costs. We begin with amicable negotiation to preserve commercial relationships and, when necessary, escalate to legal proceedings with a team experienced in payment orders, bills-of-exchange actions, and enforcement.

Debt recovery in Spain is governed by the Law on Civil Procedure (LEC, Law 1/2000) and the Law 3/2004 on Measures to Combat Late Payment in Commercial Transactions, which transposes EU Directive 2011/7/EU. Law 3/2004 entitles creditors to automatic interest at the European Central Bank reference rate plus 8 percentage points, plus a minimum EUR 40 compensation for collection costs, from the date payment became overdue — without any judicial action required. For disputed or unliquidated debts, the main recovery procedures are the monitorio (payment order) process for claims up to EUR 250,000, the cambiario process for bills of exchange, and ordinary civil proceedings for larger amounts. Recovery of debts from insolvent debtors is managed through insolvency proceedings under the Texto Refundido de la Ley Concursal (TRLC).

We understand that every euro awaiting payment affects your operational capacity. Our debt-recovery team acts swiftly and professionally to turn unpaid invoices into actual cash flow, always balancing firmness with the preservation of valuable commercial relationships.

The Real Cost of Unpaid Invoices

Unpaid debt is not a passive problem. Every day an invoice remains outstanding, it ties up working capital, distorts your financial planning, and — if the statute of limitations is not interrupted — risks becoming irrecoverable through inaction. Many companies underestimate how quickly limitation periods arrive: under Spanish law, most commercial claims are time-barred after just five years, and bills of exchange after one.

Beyond the numbers, the psychology of debt recovery matters. An unstructured approach — sending repeated reminders without escalation — signals to debtors that there are no real consequences. Our phased system changes that dynamic. From the first professional contact, the debtor understands they are dealing with a structured process that will reach the courts if necessary.

The LEC Procedural Map: Choosing the Right Route for Your Claim

Spain’s Civil Procedure Act (LEC) provides distinct procedural routes depending on the amount and nature of the debt. Using the wrong procedure wastes time and money.

Payment order procedure — proceso monitorio (Arts. 812–818 LEC): Designed for documented monetary claims (invoices, delivery notes, contracts) with no upper limit on amount. The judge notifies the debtor, who has 20 days to pay or oppose. If no opposition is filed, the claim converts directly into an enforceable title without a full trial. This is the most efficient route for well-documented B2B debts.

Juicio verbal (summary proceedings): For claims below €6,000. Shorter procedural timelines than ordinary proceedings, with the possibility of acting without a procurador in certain cases.

Juicio ordinario (ordinary proceedings): For claims above €6,000 where there is opposition or the claim is complex. First-instance timelines of 12–18 months. Thorough file preparation at this stage is decisive.

Late Payment Interest: What Ley 3/2004 Already Grants You

Spain’s Late Payment Act (Ley 3/2004) provides an automatic interest mechanism for B2B creditors that most companies fail to invoke systematically. Interest accrues from the moment the contractual payment deadline passes — or after 30 days from delivery if no deadline was agreed — at the ECB main refinancing rate plus 8 percentage points. Additionally, the creditor is entitled to a minimum €40 compensation for collection costs per invoice, with no court action required.

This protection applies exclusively to B2B commercial transactions. When the debtor is a consumer, the applicable regime is the Consumer Protection Act (TRLGCU), which has different rules on payment terms, interest, and pre-contractual information. Correctly identifying the nature of the relationship is the starting point for choosing the right recovery strategy.

A Phased System That Maximises Recovery

We begin every engagement with a solvency and documentation assessment. Understanding the debtor’s financial position before committing to legal action prevents wasted costs and shapes the negotiation strategy. A commercially distressed but solvent debtor requires a different approach from one facing genuine insolvency, where filing a creditor’s claim in the proceedings may be the only realistic route.

The amicable phase is not merely sending demand letters. We negotiate structured payment plans, obtain formal debt acknowledgements that interrupt limitation periods, and document the process rigorously to support court proceedings if settlement fails. Our recovery rate at this stage exceeds 75%, which means most clients avoid the cost and time of litigation entirely.

When court proceedings are necessary, we deploy the most efficient route available: the payment order procedure (proceso monitorio) for undisputed debts under documentary evidence, the bills-of-exchange action for promissory notes and cheques, or ordinary proceedings for contested high-value claims. We coordinate precautionary measures — preventive asset seizure, bank-account freezing — to protect against asset dissipation during the proceedings.

Protecting Your Position in Insolvency

When a debtor enters insolvency proceedings, the rules change completely. Individual enforcement actions are stayed, and recovery depends on the correct classification of your claim and active participation in the proceedings. Our team advises creditors on filing claims, challenging unfavourable classifications, and participating in the creditors’ agreement negotiation. Where applicable, we coordinate with our restructuring specialists to evaluate the viability of the debtor’s rescue plan and whether supporting or opposing it serves your interests better.

For businesses with significant debtor exposure, we also advise on contractual structures that improve enforceability from the outset — retention-of-title clauses, personal guarantees, pledge arrangements, and late-payment interest provisions that are enforceable under the Spanish Late Payment Act. Prevention through better commercial contracts is always the most cost-effective strategy.

Track record

Real results in commercial debt recovery

We had a portfolio of eight overdue accounts totalling nearly 400,000 euros that our internal team had been chasing without result for months. BMC recovered 340,000 euros within four months — six through negotiated payment plans and two through the fast-track payment order procedure. The success-fee model meant we had no upfront exposure.

Soluciones Técnicas del Levante S.L.
Finance Director

Experienced team with local insight and international reach

What you get

What our debt recovery service includes

Amicable Debt Collection

Structured negotiation with debtors, including payment-plan proposals, debt-acknowledgement agreements, and professional communication that preserves commercial relationships where possible.

Court Proceedings

Payment orders, bills-of-exchange actions, and ordinary claims before Spanish civil courts, managed from filing through to final judgment.

Judgment Enforcement

Asset investigation, preventive seizure, bank account attachment, and property enforcement to convert judgments into actual recovered funds.

Insolvency Creditor Representation

Filing and defending claims in insolvency proceedings, advising on claim classification, and managing participation in creditors' meetings.

Cross-Border Recovery

EU order-for-payment procedures and coordination with international correspondent firms for debt recovery outside Spain.

FAQ

Frequently asked questions about debt recovery in Spain

Our overall recovery rate exceeds 75% at the amicable stage and reaches 90% including court proceedings. Results depend on debtor solvency and the quality of supporting documentation.
Amicable recovery seeks an out-of-court settlement through direct negotiation, which is faster and less costly. Legal recovery involves filing a claim with the courts, which entails procedural timelines and court costs but provides enforcement power.
The amicable phase typically resolves within 30 to 60 days. A payment-order procedure takes 3 to 6 months. Ordinary proceedings may take 12 to 18 months. We provide an estimated timeline at the start of each engagement.
For amicable recovery, we work on a success fee based on the amount collected. For legal proceedings, we combine adjusted fixed fees with a success component. Terms are always agreed in writing before any action begins.
Yes, we manage cross-border debt recovery within the EU through the European order-for-payment procedure and coordinate with correspondent firms in non-EU jurisdictions when required.
We assess whether it is appropriate to file for insolvency or to enter existing proceedings to defend your claims. We advise on claim classification and realistic prospects of recovery.
In Spain, personal claims are time-barred after 5 years (Art. 1964, Civil Code). Promissory notes and bills of exchange have shorter periods of 3 years and 1 year respectively. It is essential to act before the deadline expires.
We need the unpaid invoices, contracts or purchase orders, delivery notes, prior communications with the debtor, and any document evidencing the commercial relationship and the outstanding debt.
Yes, though the approach changes significantly. Once insolvency proceedings are opened, individual enforcement actions against the debtor are stayed. We file claims in the insolvency register, advise on claim classification (ordinary, privileged, or subordinated), and manage your participation in the proceedings to maximise recovery. Early action before insolvency is declared is always preferable.
Spanish procedural law allows precautionary measures such as preventive asset seizure (embargo preventivo), annotation of the claim on the Land Registry for real estate debts, and provisional attachment of bank accounts. These measures prevent the debtor from dissipating assets before the judgment is obtained. We assess the feasibility and proportionality of each measure at the outset.
First step

Start with a free diagnostic

Our team of specialists, with deep knowledge of the Spanish and European market, will guide you from day one.

Debt Recovery

Legal

First step

Start with a free diagnostic

Our team of specialists, with deep knowledge of the Spanish and European market, will guide you from day one.

25+
years experience
5
offices in Spain
500+
clients served

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