Business Mediation: Resolve Disputes Without Going to Court
Civil and commercial mediation services under Organic Law 1/2025. Since April 2025, Spanish courts reject claims without prior proof of a MASC attempt (mediation, conciliation, or assisted negotiation). We design the protocol, facilitate the process, and issue the court-ready certificate.
Does this apply to your business?
Has your company received a formal demand letter or legal claim and you are unsure whether you must attempt mediation before responding or filing a counterclaim?
Do you have an ongoing dispute with a supplier, distributor, or business partner that is escalating toward litigation?
Are you about to file a civil or commercial claim and need the MASC certificate for the court to accept your filing?
Does your commercial contract include a mandatory mediation clause and you are unsure how to activate it correctly?
0 of 4 questions answered
Our structured business mediation process
Conflict assessment and strategy
We analyse the legal nature of the dispute, each party's position, the underlying interests, and the feasibility of a negotiated solution. We determine whether mediation is the most appropriate MASC or whether conciliation, arbitration, or assisted direct negotiation better fits the situation. We develop the interest map and opening strategy.
Mediator appointment and convocation
We appoint the accredited mediator in accordance with Law 5/2012 and Organic Law 1/2025. We manage formal communication with the counterparty, the mediation start agreement, and session scheduling. The formal convocation itself constitutes evidence of the MASC attempt before the courts from the moment it is issued.
Mediation sessions
We facilitate structured sessions with both parties using evaluative and facilitative mediation techniques appropriate to the type of dispute. In complex commercial disputes, we combine mediation with legal analysis of each party's position to anchor expectations in legal reality and create the conditions for a durable agreement.
Agreement and procedural documentation
We draft the mediation agreement with legal precision, verify that commitments are enforceable, and manage its elevation to a notarial deed if the parties want direct enforcement weight. We issue the mediation certificate (or failed-attempt certificate) for immediate procedural use before any civil or commercial court.
The challenge
Organic Law 1/2025 made pre-litigation mediation mandatory for all civil and commercial claims in Spain. Courts now reject filings that do not include proof of a prior MASC attempt. Most companies have no appointed mediator, no mediation protocol, and no understanding of how the new obligation works in practice. Failing to attempt mediation before filing a claim means the court door is closed — and the clock on prescription periods does not stop.
Our solution
We act as accredited mediators in civil and commercial disputes and as party advisors in mediations against third parties. We design your company's internal mediation protocol, facilitate structured sessions with the counterparty, draft the mediation agreement with enforceable legal weight, and issue the court-ready MASC certificate that satisfies the Law 1/2025 requirement. A complete service that protects your procedural position and resolves disputes in weeks, not years.
Business mediation in Spain became mandatory as a prior step to civil and commercial litigation under Organic Law 1/2025, which entered into force on 3 April 2025. This law requires parties to attempt an Adequate Dispute Resolution Mechanism (MASC — Mecanismo Adecuado de Solución de Controversias) before filing a claim, and courts now reject proceedings that do not include proof of this prior attempt. Mediation itself is governed by Law 5/2012 on Civil and Commercial Mediation, which transposed EU Directive 2008/52/EC and establishes that mediation agreements signed before an accredited mediator can be elevated to enforceable instruments.
Our team combines expertise in commercial law, dispute resolution, and facilitation to run mediation processes that resolve conflicts in weeks — and produce agreements that hold.
Why Organic Law 1/2025 Closed the Courthouse Door Without a MASC Attempt
Since 3 April 2025, no company can file a civil or commercial claim in Spain without first demonstrating that it has attempted to resolve the dispute through a MASC — a Medios Adecuados de Solucion de Controversias, or appropriate dispute resolution mechanism. Organic Law 1/2025 made this a formal admissibility condition: courts reject claims that do not include the MASC attempt certificate at the moment of filing.
The practical impact is immediate. A company that receives a formal demand letter or decides to pursue a claim against a supplier, distributor, or business partner must activate the MASC process before presenting the claim to the court. Without that step, the court returns the filing unprocessed. Many companies discovered this change after their lawyers had already drafted the claim and the prescription period was running.
Mediation vs Litigation: Cost, Timeline, and the Commercial Relationship
Business mediation resolves disputes in weeks, not years. A civil or commercial first-instance court proceeding in Spain takes between two and five years depending on the court and the complexity of the matter. Structured mediation with experienced professionals resolves the same dispute in four to twelve weeks. The cost saving is equally significant: combined mediation fees for both parties are typically lower than one party’s lawyers and court representatives for a single judicial instance.
The most relevant advantage for businesses is often not economic or temporal — it is the preservation of the commercial relationship. In litigation, parties adopt adversarial positions that irreparably damage any possibility of future collaboration. In mediation, the process is designed for parties to reach an agreement that addresses their real interests, not just their legal positions. The supplier who is today’s defendant may be next year’s strategic partner.
When mediation is not possible or the counterparty refuses to participate, our litigation and arbitration team takes over with the full documented record and strategy already defined. The coordination between the mediation team and the litigation team is a distinctive advantage of working with BMC across both stages.
The MASC Certificate: What Courts Actually Require
The MASC attempt certificate must accompany the claim at the moment of filing. It must be issued by the accredited mediator or mediation institution and include: identification of the parties, nature of the dispute, dates of communications and sessions, and outcome of the process (agreement reached or failed attempt). A certificate issued by a non-accredited mediator or with insufficient content may be rejected by the court.
We issue MASC certificates that comply with all formal requirements of Organic Law 1/2025 and the criteria being applied by civil and commercial courts in the main Spanish jurisdictions. The certificate includes all documentation needed for the party’s lawyer to incorporate it directly into the statement of claim without risk of inadmissibility.
International Disputes and Cross-Border Mediation
Disputes involving counterparties from other EU Member States or third countries have their own mediation framework. We handle international mediations under ICC Rules and WIPO procedures for intellectual property conflicts. International mediation agreements are enforceable across the EU and in countries party to the Singapore Convention on Mediation — making a well-drafted international mediation agreement enforceable in more jurisdictions than many arbitral awards.
For companies operating across multiple European jurisdictions, international mediation can be more cost-effective than ICC arbitration for disputes below EUR 5 million. We advise on forum selection and coordinate with local counsel when the dispute involves foreign law. Where disputes arise from M&A transactions or joint ventures, we coordinate the mediation with our corporate advisory team to ensure that any settlement integrates correctly with the underlying transaction documentation.
Real results — disputes resolved without court intervention
We had a serious dispute with our main distributor over missed purchase minimums. We were ready to file a claim — then BMC explained the new MASC obligation and suggested we use the mediation process strategically. Three sessions later we had a renegotiated contract that worked for both sides, and we kept the commercial relationship. If we had gone to court we would have spent four years and probably lost the client anyway.
Experienced team with local insight and international reach
What our business mediation service includes
Strategic conflict assessment
Legal analysis of each party's position, identification of underlying interests, evaluation of agreement feasibility, and design of the opening strategy and initial proposal framework.
End-to-end MASC process management
Appointment of an accredited mediator, formal communication with the counterparty, mediation start agreement, session facilitation, and management of procedural deadlines.
Legally solid mediation agreement
Agreement drafted with legal precision, enforceability of commitments verified, and notarial elevation managed for direct enforcement weight where required.
MASC certificate for court use
Issuance of the mediation certificate (agreement reached or failed attempt) with all formal requirements for presentation to civil and commercial courts under Organic Law 1/2025.
Internal mediation protocol
Design of the company's corporate mediation protocol: standard mediation clauses for contracts, internal MASC activation procedure, and training for the legal team on pre-litigation conflict management.
Results that speak for themselves
Commercial debt portfolio recovery
92% portfolio recovery in 4 months, with out-of-court settlements in 78% of cases.
Comprehensive employment defense for industrial multinational
100% favorable outcomes: 5 advantageous conciliation agreements and 3 fully upheld court rulings.
GDPR compliance programme for a hospital group: from investigation to full compliance
AEPD investigation closed with no sanction. Full GDPR compliance achieved across all group centres within 6 months.
Analysis and perspectives
Frequently asked questions about mandatory mediation in Spain
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Business Mediation (Mandatory MASC)
Legal
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