How the DGT's position has evolved
Current position
Exempt educational services are those where human intervention is the primary element and the teacher uses the internet as a means of communication. Services consisting of the supply of recorded or automated content with minimal human intervention are considered services provided by electronic means and are taxed at 21%. For the exemption to apply, the entity must be authorized and the subjects must be part of an official curriculum.
The DGT's position has remained stable since 2014. The criterion consistently distinguishes between teaching involving teacher-student communication (exempt) and the supply of automated content (taxable at 21%). No changes have been observed in the interpretation of human intervention or authorization requirements.
Analysis based on 47 of 51 rulings with a stated position. Updated 23 September 2026.