How the DGT's position has evolved
Current position
Exempt teaching services must be provided via electronic networks as a means of communication between teacher and student, where human intervention is essential. If the service is automated or the digital content is the main element with incidental human intervention, it is classified as a service provided by electronic means and taxed at 21%. The exemption also requires compliance with the subjective and objective requirements of educational regulations.
The DGT's position remains constant in the distinction between educational services and services provided by electronic means. Throughout the rulings, it has been reiterated that the key is the primacy of human intervention over the automation of content. The most recent rulings reinforce that tutoring only maintains the nature of an educational service if it is the main part and not incidental to the digital content.
Turning points
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Specifies that the supply of training content is a service provided by electronic means even if incidental human tutoring exists, placing the digital content as the main element.
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Establishes that human intervention (tutoring) only maintains the nature of an educational service if it is the main part and not incidental to the digital content.
Analysis based on 15 of 15 rulings with a stated position. Updated 26 September 2026.