How the DGT's position has evolved
Current position
The general tax rate of 21% applies to operations that do not have specific reduced rates, such as automated electronic services, garage rentals, the sale of recycled concrete, or transport mediation services under the travel agency regime. Regarding educational services, the exemption only applies if there is direct teacher-student communication and the subject is part of an official curriculum. If the service is automated or recreational in nature, it is taxed at the general rate.
The DGT's position is stable and is limited to the application of the 21% general rate in cases where the regulations do not provide for reduced rates or exemptions. No doctrinal change is observed, but rather the systematic application of the general rate to various activities (electronic services, training, recycled products, or mediation) according to their technical nature.
Turning points
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Distinguishes between educational services and services provided by electronic means, noting that if human intervention is ancillary and the content is automated, it is taxed at 21%.
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Specifies that for the educational exemption, the teacher must use the internet as a means of communication and the subject must be part of an official curriculum, without a recreational character.
Analysis based on 85 of 90 rulings with a stated position. Updated 21 September 2026.