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A microloan entity seeks clarification on whether its affiliates' (brokers) lead generation services are subject to or exempt from VAT. The DGT states that mere advertising or information supply does not constitute mediation, but active outreach and assistance in contract conclusion may qualify for exemption.
Cuestión planteada Si los servicios prestados por los afiliados están sujetos y exentos del Impuesto sobre el Valor Añadido.
Para que la generación de leads sea una mediación exenta, el prestador debe ser un tercero independiente que realice funciones que vayan más allá del simple suministro de información o recepción de solicitudes. La mediación requiere un elemento activo que ayude a la conclusión del contrato, como el análisis de la situación del cliente o la propuesta de productos específicos. El mero clic en un anuncio o la redirección a una web sin elementos adicionales de ayuda no constituye mediación exenta.
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