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A Dutch company has enquired whether its mobile app-based VAT refund management model for travellers complies with current regulations. The Directorate-General for Taxes (DGT) has ruled that tourists may request refunds directly from suppliers or through collaborating entities authorised by the Spanish Tax Agency (AEAT).
Cuestión planteada Si el modelo para gestionar la devolución de las cuotas del Impuesto sobre el Valor Añadido propuesto es conforme a la normativa española reguladora del régimen de viajeros.
Los turistas no establecidos en la Comunidad pueden obtener la devolución del IVA de sus compras mediante el procedimiento general directamente de los proveedores, o mediante el procedimiento especial a través de una entidad colaboradora autorizada por la AEAT. En el modelo de negocio planteado, solo se produce una entrega de bienes (la del proveedor al viajero) y no dos entregas sucesivas. La consultante puede solicitar autorización para actuar como entidad colaboradora sujeta a los requisitos legales.
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