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A company in the Canary Islands has requested clarification on whether its online training courses are exempt from VAT. The DGT explains that the exemption only applies if the service is classified as educational (involving human intervention) rather than an electronically supplied service (automated), and must also meet specific authorisation and curriculum requirements.
Companies providing online training must carefully distinguish between automated electronic services and educational services involving human interaction to determine correct VAT treatment.
The tax team reviews your specific situation.
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