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An e-commerce company sought clarification on whether its payment gateway service, which manages income and retains a commission without assuming non-payment risks, was exempt from VAT. The DGT ruled that, because no risks are assumed, the activity constitutes payment collection management and is therefore subject to VAT.
E-commerce platforms and payment intermediaries must ensure their service models are correctly classified, as managing collections without credit risk triggers VAT liability.
The tax team reviews your specific situation.
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