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A company sought clarification on whether its brokerage services for credit card applications (conducted in person or by telephone) were exempt from VAT. The Directorate-General for Taxes (DGT) ruled that the activity is exempt provided it constitutes mediation rather than the mere provision of information or advertising.
Cuestión planteada Si dicha actividad está exenta del Impuesto sobre el Valor Añadido.
Para que la intermediación sea exenta, el prestador debe ser un tercero independiente que realice funciones que vayan más allá de informar o recibir solicitudes. La mediación requiere una actividad activa de captación, análisis o filtrado de clientes que aporte valor añadido para facilitar la contratación. No se considera mediación el mero suministro de información, la publicidad o la simple tramitación de formularios sin un elemento adicional de contacto o asesoramiento.
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