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The DGT rules that managing loyalty programmes where customers exchange points for gifts constitutes a marketing service subject to the general VAT rate.
Question raised: Treatment for Value Added Tax purposes.
La gestión de programas de fidelización, incluyendo la emisión y el canje de puntos o códigos, constituye un servicio de promoción o marketing sujeto y no exento de IVA al 21%. Los importes fijos y variables percibidos por la gestora son la contraprestación de dicho servicio. Los bienes o servicios adquiridos por la gestora para entregar a los beneficiarios no se consideran atenciones a clientes, por lo que no limitan el derecho a la deducción.
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