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A training entity has enquired whether its online courses are exempt from VAT. The DGT clarifies that if the service constitutes distance learning involving human intervention (via communication), it may be exempt; however, if it is automated (such as downloading files or accessing content without essential human intervention), it is classified as an electronically supplied service and is subject to the 21% rate.
This ruling distinguishes between interactive distance learning and automated digital content, determining the VAT liability for online training providers.
The tax team reviews your specific situation.
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