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A query was raised regarding how retail agencies should invoice travel packages arranged by wholesalers (in the Canary Islands or within the scope of VAT) when acting on their behalf and for their account. The DGT clarifies that the retailer does not provide the travel service to the customer, but rather a mediation service to the wholesaler, and may only invoice the traveller under specific conditions set out in the Billing Regulations.
This ruling clarifies the distinction between travel services and mediation services, establishing strict conditions for retail agencies to invoice end customers directly when acting as intermediaries.
The tax team reviews your specific situation.
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