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MEDIUM
FISCAL

Call-center insurance agents may be exempt from VAT

V0744-25

Prepared and reviewed by the BMC editorial team  ·  Methodology

Technical details

Type
consulta-vinculante (what is this?)
Identifier
V0744-25
Published
28 Apr 2025

Summary

An insurer asks whether its external call-centers, acting as linked or exclusive agents, are exempt from VAT. The DGT responds that exemption applies if the services are part of their mediation profession.

In 6 key points

Lifecycle

2025-04-28PublishedPublished in the BOE
Official text Based on BOE data (boe.es). Information, not advice.

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This analysis is informational only and does not constitute legal advice or create a client-adviser relationship. BM Consulting.
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