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The taxpayer inquired whether their online training services qualify for VAT exemption. The DGT ruled that it depends on whether the service is classified as educational (exempt) or provided electronically (subject to 21%), depending on the degree of human intervention.
Businesses providing online training must assess the level of human interaction in their courses to determine whether to apply the VAT exemption for education or the standard 21% rate for electronic services.
The tax team reviews your specific situation.
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