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Criminal compliance in financial services: the layer that prudential regulation does not cover

The financial sector is the most regulated sector of the Spanish economy, but prudential regulatory compliance — compliance with the Bank of Spain, the CNMV, and the DGS — does not exhaust the compliance obligations. Since 2010, financial institutions may be criminally liable for offences committed by their employees or directors: money laundering, market abuse, disclosure of inside information, fraud in product distribution, corruption in service procurement, and offences against workers. The consequences of a criminal conviction for a financial institution — beyond the fine — include disqualification from operating and irreversible reputational harm.

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Why BMC

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At BMC we design criminal compliance programmes specifically for financial institutions that complement prudential regulatory compliance: analysis of the sector's specific criminal risks, design of anti-money laundering protocols in accordance with Act 10/2010, implementation of the whistleblowing channel, training of directors and employees, and support for the Compliance Body.

  • Financial institutions have been criminally convicted in Spain since the 2010 Penal Code reform — prudential regulatory compliance (BdE, CNMV, DGS) does not exhaust criminal compliance obligations; the two disciplines are complementary, not substitutes.

  • AML obligations under Law 10/2010 are necessary but not sufficient for criminal compliance — a separate Art. 31 bis CP organisational model with independent Compliance Body supervision is required for the corporate liability exemption.

  • Market abuse (insider trading and market manipulation under Arts. 284–286 CP) is a criminal offence for any employee with access to non-public information — Chinese walls, restricted lists, and MAR training are the primary preventive controls.

  • The 2024 EU AML package (Regulation (EU) 2024/1620) is directly applicable without national transposition — AMLA will directly supervise high-risk financial entities from 2026 with enhanced due diligence standards.

How we work

From first contact to case completion

  1. Institution criminal risk map

    We identify the institution's specific criminal risks according to its activity: money laundering in retail banking, market abuse and inside information disclosure in investment banking, fraud in product distribution in asset management, corruption in procurement in insurance entities.

  2. Anti-money laundering programme

    We design or review the anti-money laundering system in accordance with Act 10/2010 and its implementing regulations: client identification policy (KYC), money laundering risk assessment by client and product type, transaction monitoring system, and procedures for reporting to SEPBLAC.

  3. Whistleblowing channel and alert management

    We implement the internal whistleblowing channel in accordance with Act 2/2023, with guarantees of confidentiality and whistleblower protection, and the protocol for investigating and escalating reports received. The channel must be accessible to employees, directors, and external collaborators.

  4. Staff training and certification

    We develop differentiated training programmes by level: general training for all staff on identifying warning signs, specific training for the compliance and AML team, and training for directors and Board members on their responsibilities under criminal compliance.

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The problem

The financial sector is the most regulated sector of the Spanish economy, but prudential regulatory compliance — compliance with the Bank of Spain, the CNMV, and the DGS — does not exhaust the compliance obligations. Since 2010, financial institutions may be criminally liable for offences committed by their employees or directors: money laundering, market abuse, disclosure of inside information, fraud in product distribution, corruption in service procurement, and offences against workers. The consequences of a criminal conviction for a financial institution — beyond the fine — include disqualification from operating and irreversible reputational harm.

Our solution

At BMC we design criminal compliance programmes specifically for financial institutions that complement prudential regulatory compliance: analysis of the sector's specific criminal risks, design of anti-money laundering protocols in accordance with Act 10/2010, implementation of the whistleblowing channel, training of directors and employees, and support for the Compliance Body.

Process

How we do it

1

Institution criminal risk map

We identify the institution's specific criminal risks according to its activity: money laundering in retail banking, market abuse and inside information disclosure in investment banking, fraud in product distribution in asset management, corruption in procurement in insurance entities.

2

Anti-money laundering programme

We design or review the anti-money laundering system in accordance with Act 10/2010 and its implementing regulations: client identification policy (KYC), money laundering risk assessment by client and product type, transaction monitoring system, and procedures for reporting to SEPBLAC.

3

Whistleblowing channel and alert management

We implement the internal whistleblowing channel in accordance with Act 2/2023, with guarantees of confidentiality and whistleblower protection, and the protocol for investigating and escalating reports received. The channel must be accessible to employees, directors, and external collaborators.

4

Staff training and certification

We develop differentiated training programmes by level: general training for all staff on identifying warning signs, specific training for the compliance and AML team, and training for directors and Board members on their responsibilities under criminal compliance.

Criminal compliance in financial services: the missing layer

Financial institutions invest enormous resources in prudential regulatory compliance: regulators such as the ECB, the Bank of Spain, and the CNMV require levels of internal control and governance that few other industries match. But prudential regulatory compliance and criminal compliance are not the same thing, and financial institutions do not always have the latter sufficiently developed.

Criminal compliance has a specific objective: to prevent employees or directors from committing offences in the exercise of their activities — money laundering, market abuse, distribution fraud, corruption — and, if they occur, to enable the institution to demonstrate to the criminal court that it had adopted appropriate preventive measures. The difference between an institution with a robust criminal compliance programme and one without may be the difference between an exemption from liability and a conviction with devastating consequences.

Anti-money laundering: the core of financial compliance

Financial institutions are obliged entities under Act 10/2010 on the prevention of money laundering, with extensive obligations regarding client identification, risk assessment, and the reporting of suspicious transactions. Compliance with Act 10/2010 is, moreover, a necessary — though not sufficient — condition for the criminal compliance programme to be effective as an exemption from criminal liability.

We review and update existing anti-money laundering systems to ensure they comply with current regulatory requirements — including the fourth and fifth generation European AML Directives — and that they are correctly integrated into the criminal compliance programme.

Market abuse: the risk that comes from within

Insider trading and market manipulation are offences typically committed from within financial institutions by persons with access to inside information. Information barriers, restricted securities lists, and monitoring of staff’s own trading are essential controls in any institution operating in capital markets. The Market Abuse Regulation (MAR) establishes specific prevention and reporting obligations that must be integrated into the compliance programme.

Whistleblowing channel: the first line of detection

Employees are often the first to detect irregular conduct within the institution. An effective whistleblowing channel — confidential, accessible, and providing genuine whistleblower protection in accordance with Act 2/2023 — is the first line of detection for compliance risks. Financial institutions have a legal obligation to have this channel, and its inadequate management can itself be a ground for liability.

The 2024 EU AML package: what financial institutions must prepare for

The EU adopted a comprehensive AML reform package in 2024, including Regulation (EU) 2024/1620 (the Single Rulebook AML Regulation) and Directive (EU) 2024/1640, which establish the new Anti-Money Laundering Authority (AMLA) with direct supervisory powers over high-risk entities from 2026. For Spanish financial institutions, the key developments are:

AMLA direct supervision. From 2026, AMLA will directly supervise the most high-risk financial entities across the EU — banks with significant cross-border business, crypto-asset service providers, and entities with high AML risk scores. SEPBLAC retains supervision of lower-risk entities. The transition from SEPBLAC supervision to AMLA supervision for qualifying entities will require updating internal AML systems to AMLA standards.

Harmonised KYC standards. The Single Rulebook replaces existing national AML regulations with directly applicable EU rules on customer due diligence, beneficial ownership, PEP screening, and high-risk third countries. Spanish financial institutions will need to update their KYC procedures to comply with the directly applicable regulation rather than the national Law 10/2010 framework.

Crypto-asset service providers (CASPs). Under MiCA (Markets in Crypto-Assets Regulation, fully applicable from December 2024), CASPs are included as obliged entities under the AML framework. Banks and investment firms offering crypto services must now extend their AML procedures to cover crypto transactions.

BMC advises financial institutions on preparing for the 2024 AML package — assessing gaps against the new directly applicable standards, updating KYC documentation, and engaging with AMLA’s preparatory guidelines for the 2026 supervisory transition.

Corporate criminal liability in financial institutions: key offences and defences

The specific criminal offences most relevant to financial institutions since the 2010 Penal Code reform include:

Money laundering (Arts. 301-304 PC). The primary criminal risk for banks and financial intermediaries — a financial institution can be convicted as a principal or as an accessory (by means of) to money laundering if its controls were so deficient that it facilitated laundering that a properly run institution would have detected and reported. The standard is not negligence but a degree of disregard for the obvious that amounts to wilful blindness.

Market abuse (Arts. 284-286 PC). Insider trading, tipping off, and market manipulation are specific criminal offences for which both the individual employee and the institution can face liability. The Spanish criminal courts have convicted financial institution employees for insider trading based on the same facts as administrative sanction proceedings before the CNMV.

Distribution fraud (Art. 282 bis PC). Fraudulent product distribution — selling financial products with false information about their characteristics or risks — can constitute this offence where the distribution was carried out with knowledge of the misleading nature of the information. The Supreme Court’s case law on preference shares distribution to retail clients illustrates how this offence applies in practice.

Tax offences (Arts. 305-310 PC). Large financial institutions have been the subject of criminal tax investigations arising from collective investment vehicle structures, withholding obligations, and VAT on financial services classification disputes. The criminal threshold for corporate tax fraud is €120,000 per tax period.

Ongoing compliance monitoring: the role of internal audit and the Compliance Body

A criminal compliance programme that satisfies the Article 31 bis CP exemption requirements must be monitored by a genuinely independent Compliance Body. For a financial institution, where the regulatory compliance function (CNMV, BdE) is well-established, the criminal compliance Compliance Body must be distinct from the regulatory compliance function — its mandate is the prevention of criminal offences, not the satisfaction of prudential regulators.

The Compliance Body’s annual activities should include: a review of the criminal risk map for changes in business activities or structure, testing of control effectiveness (sampling of high-risk transactions, review of whistleblowing channel activity, spot-checks on KYC documentation), annual compliance training attendance records, and a formal report to the Board on programme status and any incidents. BMC acts as external Compliance Body for financial institutions that prefer to outsource this function to specialists with independence from the management team.

FAQ

Frequently asked questions

Yes. Since the 2010 reform of the Penal Code, legal entities — including financial institutions — may be criminally liable for offences committed by their employees or administrators in the exercise of corporate activities and for the benefit of the institution. Sentences for legal entities include fines (which may reach several million euros), disqualification from financial activities, suspension of the operating licence, and, in serious cases, dissolution. The criminal liability of the institution does not exclude that of the directors or employees who committed the offence.
Regulatory compliance focuses on meeting sector-specific regulations: capital reserves, liquidity ratios, conduct rules in product distribution, investor information requirements. Criminal compliance has a different objective: preventing employees or directors from committing offences in the exercise of their activity and, if they occur, enabling the institution to demonstrate that it had adopted appropriate preventive measures. The two disciplines complement but do not substitute each other: an institution may be in full regulatory compliance and have an insufficient criminal compliance programme.
Act 10/2010 on the prevention of money laundering establishes specific obligations for banks, insurers, fund managers, and investment services firms: client identification and verification (KYC), identification of the ultimate beneficial owner, money laundering risk assessment by client and product, continuous monitoring of business relationships, reporting of suspicious transactions to SEPBLAC, retention of documentation for ten years, and designation of a representative before SEPBLAC. Non-compliance may result in administrative sanctions of up to €10 million.
Market abuse includes trading on inside information (insider trading) and market manipulation. It is a criminal offence (Articles 284–286 PC) that any employee of a financial institution with access to non-public information about listed issuers may commit. Prevention includes: information barriers (Chinese walls) between investment banking and brokerage areas, restricted securities lists, records of persons with access to inside information, and specific training on the prohibitions in the Market Abuse Regulation (MAR).
The Compliance Body (Organo de Vigilancia y Control) is the person or body responsible for supervising the functioning of the criminal compliance programme — distinct from the regulatory compliance function (which reports to the Board and regulators). For a financial institution, the Compliance Body must be autonomous from the management body and must have direct access to the Board. It may be an internal Chief Compliance Officer with defined criminal compliance responsibilities, an internal committee, or (less commonly for supervised entities) an external provider. The key regulatory expectation is genuine independence and effective supervision — not a nominal appointment.
The primary criminal risk in financial product distribution is fraud through misleading product information or deliberate mis-classification of the client's risk profile to facilitate the sale of a high-margin product. Since the Supreme Court rulings on preference shares (participaciones preferentes) and interest rate swaps (swaps de tipos de interes), Spanish criminal courts have shown willingness to prosecute distribution fraud in financial institutions. Prevention requires: robust suitability and appropriateness processes under MiFID II (for investment products) or IDD (for insurance), documented pre-contractual information delivery, post-sale client satisfaction checks, and a distribution monitoring system that flags outlier sale patterns.

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Frequently asked questions

Questions about Criminal Compliance for the Financial Services Sector

Yes. Since the 2010 reform of the Penal Code, legal entities — including financial institutions — may be criminally liable for offences committed by their employees or administrators in the exercise of corporate activities and for the benefit of the institution. Sentences for legal entities include fines (which may reach several million euros), disqualification from financial activities, suspension of the operating licence, and, in serious cases, dissolution. The criminal liability of the institution does not exclude that of the directors or employees who committed the offence.
Regulatory compliance focuses on meeting sector-specific regulations: capital reserves, liquidity ratios, conduct rules in product distribution, investor information requirements. Criminal compliance has a different objective: preventing employees or directors from committing offences in the exercise of their activity and, if they occur, enabling the institution to demonstrate that it had adopted appropriate preventive measures. The two disciplines complement but do not substitute each other: an institution may be in full regulatory compliance and have an insufficient criminal compliance programme.
Act 10/2010 on the prevention of money laundering establishes specific obligations for banks, insurers, fund managers, and investment services firms: client identification and verification (KYC), identification of the ultimate beneficial owner, money laundering risk assessment by client and product, continuous monitoring of business relationships, reporting of suspicious transactions to SEPBLAC, retention of documentation for ten years, and designation of a representative before SEPBLAC. Non-compliance may result in administrative sanctions of up to €10 million.
Market abuse includes trading on inside information (insider trading) and market manipulation. It is a criminal offence (Articles 284–286 PC) that any employee of a financial institution with access to non-public information about listed issuers may commit. Prevention includes: information barriers (Chinese walls) between investment banking and brokerage areas, restricted securities lists, records of persons with access to inside information, and specific training on the prohibitions in the Market Abuse Regulation (MAR).
The Compliance Body (Organo de Vigilancia y Control) is the person or body responsible for supervising the functioning of the criminal compliance programme — distinct from the regulatory compliance function (which reports to the Board and regulators). For a financial institution, the Compliance Body must be autonomous from the management body and must have direct access to the Board. It may be an internal Chief Compliance Officer with defined criminal compliance responsibilities, an internal committee, or (less commonly for supervised entities) an external provider. The key regulatory expectation is genuine independence and effective supervision — not a nominal appointment.
The primary criminal risk in financial product distribution is fraud through misleading product information or deliberate mis-classification of the client's risk profile to facilitate the sale of a high-margin product. Since the Supreme Court rulings on preference shares (participaciones preferentes) and interest rate swaps (swaps de tipos de interes), Spanish criminal courts have shown willingness to prosecute distribution fraud in financial institutions. Prevention requires: robust suitability and appropriateness processes under MiFID II (for investment products) or IDD (for insurance), documented pre-contractual information delivery, post-sale client satisfaction checks, and a distribution monitoring system that flags outlier sale patterns.
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