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A company sought clarification on whether its brokerage services for credit card contracting (in-person or via telephone) were exempt from VAT. The DGT ruled that exemption depends on whether the activity constitutes genuine mediation rather than the mere provision of information or advertising.
Cuestión planteada Exención del Impuesto sobre el Valor Añadido aplicable a los servicios de intermediación financiera.
Para que la intermediación financiera esté exenta, el prestador debe ser un tercero independiente que aproxime a las partes para un contrato futuro. La actividad debe ir más allá de informar o recibir solicitudes, requiriendo un elemento activo como el asesoramiento, la negociación de términos o un filtrado/análisis de clientes que aporte valor añadido. El mero suministro de información, la publicidad o la simple tramitación de formularios no califican como mediación exenta.
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