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A company has requested a ruling on whether its current heading for telephone installations allows it to provide call centre services for incident resolution. The DGT has determined that it must register under a different heading.
Cuestión planteada Desea saber si el epígrafe 504.7, en el que está dado de alta, le faculta para la realización de dicha actividad, y, en el caso contrario el epígrafe en el que debería darse de alta.
El pago de la cuota de una actividad faculta exclusivamente para el ejercicio de esa actividad. Para la prestación de servicios de Call Center destinados al mantenimiento de equipos mediante llamadas telefónicas, la empresa debe darse de alta en el epígrafe 843.9 de la sección primera, correspondiente a otros servicios técnicos n.c.o.p.
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