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The taxpayer inquired whether their online training services qualify for VAT exemption. The DGT ruled that it depends on whether the service is classified as educational (exempt) or provided electronically (subject to 21%), depending on the degree of human intervention.
Cuestión planteada Exención de los servicios de formación impartidos por internet por las tres entidades del mismo grupo, A,B y C, pero con apoyo de los profesores.
Es un servicio educativo exento si la comunicación entre profesor y alumno por red electrónica es el elemento principal, aunque se usen contenidos digitales accesorios. Si el servicio consiste en el suministro automatizado de contenidos o acceso a plataformas con tutorías accesorias, se considera servicio prestado por vía electrónica y tributa al 21%. Para la exención, la actividad debe ser realizada por entidades autorizadas y las materias deben estar incluidas en planes de estudios oficiales.
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