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SERVICIOS EXTERNOS AUXILIARES Y ATENCIÓN AL CLIENTE EN EMPRESAS DE SERVICIO…

National · Nationwide · Notice given Notice given: still applies while the next one is negotiated.

Agreement names, job categories and salary-table rows appear in Spanish: they are the official text, exactly as published in the gazette. Everything else on this page is in English.

Identification

Agreement code
99015485012007
Scope
National
Territory
Nationwide
Labour authority
Central government
Status
Notice given
Term
1 Jan 2020 to 31 Dec 2024
First registered
13 Apr 2012
Latest registry entry
26 Aug 2026
Latest pay revision
24 Feb 2022

Official text · BOE

Registry history

Swipe the table sideways to see every column.

Entry Published Term Text
Notice of termination 27 Dec 2024 1 Jan 2020 – 31 Dec 2024 no link
Collective agreement (New text) 9 Mar 2022 1 Jan 2020 – 31 Dec 2024 BOE
Automatic pay revision TABLES 24 Feb 2022 1 Jan 2020 – 31 Dec 2024 no link
Automatic pay revision TABLES 24 Feb 2022 1 Jan 2020 – 31 Dec 2024 no link
Automatic pay revision TABLES 24 Feb 2022 1 Jan 2020 – 31 Dec 2024 no link
Automatic pay revision TABLES 24 Feb 2022 1 Jan 2020 – 31 Dec 2024 no link
Automatic pay revision TABLES 24 Feb 2022 1 Jan 2020 – 31 Dec 2024 no link
Extension of continued effect 29 Sept 2021 1 Jan 2016 – 31 Dec 2019 no link
Notice of termination 21 Oct 2019 1 Jan 2016 – 31 Dec 2019 no link
Notice of termination 18 Oct 2019 1 Jan 2016 – 31 Dec 2019 no link
Notice of termination 11 Oct 2019 1 Jan 2016 – 31 Dec 2019 no link
Pay revision TABLES 21 Feb 2019 1 Jan 2016 – 31 Dec 2019 no link
Collective agreement (New text) 28 Mar 2017 1 Jan 2016 – 31 Dec 2019 no link
Automatic pay revision TABLES 13 Mar 2017 1 Jan 2016 – 31 Dec 2019 no link
Automatic pay revision TABLES 13 Mar 2017 1 Jan 2016 – 31 Dec 2019 no link
Automatic pay revision TABLES 13 Mar 2017 1 Jan 2016 – 31 Dec 2019 no link
Notice of termination 16 Dec 2015 1 Jan 2011 – 31 Dec 2015 no link
Pay revision TABLES 13 Feb 2013 1 Jan 2011 – 31 Dec 2015 no link
Court ruling 7 Feb 2013 1 Jan 2011 – 31 Dec 2015 no link
Pay revision TABLES 23 May 2012 1 Jan 2011 – 31 Dec 2015 no link
Collective agreement (New text) 13 Apr 2012 1 Jan 2011 – 31 Dec 2015 no link

Against the Workers' Statute

A collective agreement can improve on the minimums of the Workers' Statute (ET), never worsen them (arts. 3.1.c and 85.1 ET). This is what can be checked against what the registry publishes.

Annual working time Not in the registry art. 34.1 ET
Statutory minimum
2080 h/year (40 h/week on average)
This agreement
not recorded

The registry does not publish the annual working time of this agreement. It is in the text published in the gazette.

Statutory minimums this agreement must respect
Maximum working time 40 hours a week averaged over the year (2080 h/year) art. 34.1 ET
Daily working time Up to 9 ordinary hours a day, unless an irregular distribution is agreed art. 34.3 ET
Rest between shifts 12 hours between the end of one working day and the start of the next art. 34.3 ET
Weekly rest 1.5 uninterrupted days a week, which can be accumulated over periods of up to 14 days art. 37.1 ET
Paid holidays 30 calendar days a year, which cannot be replaced by payment art. 38.1 ET
Overtime Up to 80 a year, not counting those due to force majeure or compensated with time off art. 35.2 ET
Pay The one set by the applicable agreement, and never below the current Spanish minimum wage (SMI) art. 27 ET

What this analysis cannot assess

The registry publishes registration data. These matters are in the text of the agreement and have to be read there:

  • Days of paid holiday and their calendar (art. 38 ET)
  • Paid leave above the statutory minimum (art. 37.3 ET)
  • Employer top-up during temporary incapacity
  • Seniority: three-year and five-year increments and their caps
  • Notice period, probation period and job classification
  • Overtime rules and compensation (art. 35 ET)

Registration data taken from REGCON (Spanish Ministry of Labour and Social Economy). The text that applies is the one published in its official gazette. This record does not replace reading the agreement.

Apply this to a real case

What is published here, applied to a company or a specific case. The first meeting is free.

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